AVIRA MAILGATE SUITE Manuel d'utilisateur

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Page 1 - User Manual

Avira AntiVir MailGate / Avira MailGate SuiteUser Manual

Page 2

Product informationAvira GmbH Avira AntiVir MailGate 9suspicious emails in the same directory, e.g. password-protected archives and fragmented emails.

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OperationAvira GmbH Avira AntiVir MailGate 96The following options are used for debugging:6.3 Queue manager avqThe queue manager avq is integrated int

Page 4 - 1 About this manual

OperationAvira GmbH Avira AntiVir MailGate 97The list can be controlled with the aid of the following parameters for --avq (further parameters can be

Page 5 - 1.3 Characters and symbols

OperationAvira GmbH Avira AntiVir MailGate 986.4 Quarantine managementAvira AntiVir MailGate provides two different quarantine managers: the original

Page 6 - 1.4 Abbreviations

OperationAvira GmbH Avira AntiVir MailGate 99The list can be controlled with the aid of the following parameters for --avq (further parameters can be

Page 7 - 2 Product information

OperationAvira GmbH Avira AntiVir MailGate 100Forcing email forwardingWarning: This process may result in potentially harmful viruses being forwarded

Page 8 - 2.1 Features

OperationAvira GmbH Avira AntiVir MailGate 101The Quarantine Manager Advanced is not available in milter mode.The syntax for calling the Quarantine Ma

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OperationAvira GmbH Avira AntiVir MailGate 102Displaying the quarantine databaseYou can use the command avqmc-mgt to display information on all emails

Page 10 - 2.3 Licensing concept

OperationAvira GmbH Avira AntiVir MailGate 103to the time log of the email in quarantine. The queue ID is static and linked to a specific email.ID: 62

Page 11 - 2.4 System requirements

OperationAvira GmbH Avira AntiVir MailGate 104to display the number of emails placed in quarantine.Deleting emails placed in quarantineThere are vario

Page 12 - 2.4.1 Active directory

OperationAvira GmbH Avira AntiVir MailGate 105In this way, all emails placed in quarantine between 21.10.2010 at 08:30 hrs and 24.10.2010 at 22:30 hrs

Page 13 - 3 Milter mode

Product informationAvira GmbH Avira AntiVir MailGate 10After installation of an Avira AntiVir MailGate product, you can use the following command to d

Page 14 - 3.3.2 Integration

OperationAvira GmbH Avira AntiVir MailGate 106Example for a search based on a specific alert type:avqmc-mgt search alert-type=virusExample for a searc

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OperationAvira GmbH Avira AntiVir MailGate 1076.5 Procedures for identifying viruses or unwanted programsIf you have configured Avira AntiVir MailGate

Page 16 - 4 Installation

UpdatesAvira GmbH Avira AntiVir MailGate 1087 UpdatesThe Avira Updater lets you update the Avira software on your computer using Avira update servers.

Page 17 - 4.2 Licensing

UpdatesAvira GmbH Avira AntiVir MailGate 109UNIX documentation.To manually define or change the settings for automatic updates in the cron configurati

Page 18 - Installation

ServiceAvira GmbH Avira AntiVir MailGate 1108 Service8.1 FAQs8.1.1 How to watch for SNMP traps on Debian 51.) Install the snmpd package:$ apt-get inst

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ServiceAvira GmbH Avira AntiVir MailGate 1115.) Run snmptrapd -f and wait for Avira AntiVir MailGate to send the mgtAlert trap. (You could try to send

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ServiceAvira GmbH Avira AntiVir MailGate 112at http://forum.avira.com/. Please also read the FAQs section on our website. Your question may already ha

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ServiceAvira GmbH Avira AntiVir MailGate 1138.3 ContactAddressAvira GmbHKaplaneiweg 1D-88069 TettnangGermanyInternetYou can find further information a

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AppendixAvira GmbH Avira AntiVir MailGate 1149 Appendix9.1 Sent SNMP trapsmgtUp:Avira AntiVir MailGate has been started.mgtDown:Avira AntiVir MailGate

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AppendixAvira GmbH Avira AntiVir MailGate 115mgtQuarantineDaemonDown:The Quarantine Daemon has unexpectedly closed, i.e. it has been shut down by a si

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Product informationAvira GmbH Avira AntiVir MailGate 112.4.1 Active directoryAvira AntiVir MailGate supports the use of Active Directory on the follow

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AppendixAvira GmbH Avira AntiVir MailGate 116The incoming or outgoing queue reaches its low fill level (only sent if the feature QueueFillLevel is ena

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AppendixAvira GmbH Avira AntiVir MailGate 1179.4 Further informationFor further information on viruses, worms, macroviruses and other unwanted program

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AppendixAvira GmbH Avira AntiVir MailGate 118 Appoint a Data Protection Officer who is responsible for handling virus infections, and set out the ste

Page 28 - 5 Configuration

Avira GmbHKaplaneiweg 188069 TettnangGermany© 2011 Avira GmbH. All rights reserved.Errors and technical subject to change.Telephone: +49 7542-500 0Fa

Page 29 - Configuration

Milter modeAvira GmbH Avira AntiVir MailGate 103 Milter mode3.1 OverviewTo start Avira AntiVir MailGate in milter mode, the following syntax is requir

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Milter modeAvira GmbH Avira AntiVir MailGate 113.3.1 RequirementsSendmail Version 8.11 or later with libmilter interface.Otherwise: Read the README f

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Milter modeAvira GmbH Avira AntiVir MailGate 12Add the relevant lines to the sendmail.mc file (commands beginning with INPUT must be on one line):For

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InstallationAvira GmbH Avira AntiVir MailGate 134 InstallationYou can find the current version of Avira AntiVir MailGate on the Avira website. Avira A

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InstallationAvira GmbH Avira AntiVir MailGate 144.1 Preparing installation filesDownloading program files from the InternetDownload the current files

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InstallationAvira GmbH Avira AntiVir MailGate 154.3 Installation with the “install” installation scriptYou can install Avira AntiVir MailGate automati

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InstallationAvira GmbH Avira AntiVir MailGate 16requests the license file path:Enter the license file path and press Enter.- OR -If you want to copy

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Avira GmbH Avira AntiVir MailGate 21 About this manual ...

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InstallationAvira GmbH Avira AntiVir MailGate 17 The next queries relate to hosts handled as local, and those hosts which are allowed to relay via Av

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InstallationAvira GmbH Avira AntiVir MailGate 18Depending on your MTA, continue the installation as described in Other installation steps depending o

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InstallationAvira GmbH Avira AntiVir MailGate 19Reinstalling Avira AntiVir MailGateThe procedure is the same in all cases:Change the temporary direct

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InstallationAvira GmbH Avira AntiVir MailGate 20Configuring EximAvira AntiVir MailGate runs with Exim Version 3.0 or higher.The following command ena

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InstallationAvira GmbH Avira AntiVir MailGate 21Proxy modeConfiguration of Avira AntiVir MailGate:Change (or add) the following entries in avmailgate

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InstallationAvira GmbH Avira AntiVir MailGate 22The second options involves setting up email delivery via port 825 on which Qmail should be enabled. T

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InstallationAvira GmbH Avira AntiVir MailGate 23If you are using SuSE Mail Server II:Replace the entry #AllowSourceRouting NO with the following:Allo

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InstallationAvira GmbH Avira AntiVir MailGate 24/etc/init.d/postfix reload4.6 Testing Avira AntiVir MailGate after installationAfter you have installe

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ConfigurationAvira GmbH Avira AntiVir MailGate 245 ConfigurationYou can adapt Avira AntiVir MailGate to ensure optimal performance on your system. Som

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ConfigurationAvira GmbH Avira AntiVir MailGate 25configuration in avmailgate.conf – Page26).SpooldirectoriesSpool directoriesThe spool directory (def

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Avira GmbH Avira AntiVir MailGate 38 Service ...

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ConfigurationAvira GmbH Avira AntiVir MailGate 265.2 Avira AntiVir MailGate configuration in avmailgate.confThe configuration file avmailgate.conf con

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ConfigurationAvira GmbH Avira AntiVir MailGate 27You can use the following command./avmailgate.bin --dump-configto display the currently valid configu

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ConfigurationAvira GmbH Avira AntiVir MailGate 28SpoolDirSpool directoryDuring processing emails are placed in the sub-directories incoming, rejected

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ConfigurationAvira GmbH Avira AntiVir MailGate 29MatchMailAddressForLocalCheck domain namesThis option determines whether the domain names of RECIPIEN

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ConfigurationAvira GmbH Avira AntiVir MailGate 30Example:SyslogFacility local0Default:SyslogFacility mailLogFileLog fileThis option must contain the f

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ConfigurationAvira GmbH Avira AntiVir MailGate 3125), it can be configured with a particular network interface address. Syntax:for SMTP mode:ListenAdd

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ConfigurationAvira GmbH Avira AntiVir MailGate 32Syntax:SMTPTimeout "non-negative number"Example:SMTPTimeout 60Default:SMTPTimeout 300Enable

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ConfigurationAvira GmbH Avira AntiVir MailGate 33The setting 0 disables this option, resulting in an unlimited number of recipients for an email.Synta

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ConfigurationAvira GmbH Avira AntiVir MailGate 34If source routing is enabled, the email is sent to hostA, otherwise it is sent to hostC.Syntax:InEnve

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ConfigurationAvira GmbH Avira AntiVir MailGate 35AcceptLooseDomainName NOAddressFilterFilter email addressesThis option enables or disables the add

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About this manualAvira GmbH Avira AntiVir MailGate 41 About this manualThis chapter contains an overview of the structure and content of this manual.A

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ConfigurationAvira GmbH Avira AntiVir MailGate 36/^virus@firm/ R is equivalent to /^virus@firm/.When Avira AntiVir MailGate is started, log entries wi

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ConfigurationAvira GmbH Avira AntiVir MailGate 37The following description applies to the use of an ActiveDirectory server. If you have entered a text

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ConfigurationAvira GmbH Avira AntiVir MailGate 38Default:ActiveDirectoryServerURI ldap://my.ad-server.com:389A valid LDAP-URI for an ActiveDirectory s

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ConfigurationAvira GmbH Avira AntiVir MailGate 39If no ActiveDirectoryLogin is specified, Avira AntiVir MailGate will issue anonymous queries. If your

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ConfigurationAvira GmbH Avira AntiVir MailGate 40ActiveDirectorySASLAuthMechanismActiveDirectorySASLAuthMechanismsThis option defines the authenticati

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ConfigurationAvira GmbH Avira AntiVir MailGate 41stored in the cache. In this way future queries can be processed faster.Syntax:ActiveDirectoryCacheSi

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ConfigurationAvira GmbH Avira AntiVir MailGate 42Default:ActiveDirectoryGroupBlackListThe names of the organizational units are entered in a list in

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ConfigurationAvira GmbH Avira AntiVir MailGate 43Default:RejectUnknownRecipients NOThe setting has no effect if ActiveDirectorySupport is disabled.Fil

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ConfigurationAvira GmbH Avira AntiVir MailGate 44SMTPMailFromTimeout "non-negative number"Example:SMTPMailFromTimeout 100Default:SMTPMailFro

Page 68 - 5.2.1 Database support

ConfigurationAvira GmbH Avira AntiVir MailGate 45Syntax:SMTPDataPeriodTimeout "non-negative number"Example:SMTPDataPeriodTimeout 100Default:

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About this manualAvira GmbH Avira AntiVir MailGate 51.3 Characters and symbolsThe following characters and symbols are used in this manual:The followi

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ConfigurationAvira GmbH Avira AntiVir MailGate 46ForwardTo2ForwardTo2This option can be used to set up an alternate SMTP forwarding server which can b

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ConfigurationAvira GmbH Avira AntiVir MailGate 47MaxAttachments "non-negative number"Example:MaxAttachments 50Default:MaxAttachments 100Bloc

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ConfigurationAvira GmbH Avira AntiVir MailGate 48Example:BlockExtensions exe;scr;pifEach individual file extension should not exceed 120 characters.Ex

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ConfigurationAvira GmbH Avira AntiVir MailGate 49AlertsUserAlert recipientsSpecifies the sender address of notification emails, if unwanted programs o

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ConfigurationAvira GmbH Avira AntiVir MailGate 50The setting SNMPSender is only active if SNMP notifications are enabled in Notification Mechanisms.SN

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ConfigurationAvira GmbH Avira AntiVir MailGate 51Please use the Postmaster configuration option to specify whom notifications should be sent to.AddSta

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ConfigurationAvira GmbH Avira AntiVir MailGate 52Syntax:ForwardAllEmailAsMIME "YES | NO"Default:ForwardAllEmailAsMIME NOScanInArchiveScan a

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ConfigurationAvira GmbH Avira AntiVir MailGate 53rate. You can specify the maximum difference between the compressed and uncompressed file size.The se

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ConfigurationAvira GmbH Avira AntiVir MailGate 54Default:BlockEncryptedArchive NOEncryptedEmailActionHandling encrypted emailsAvira AntiVir MailGate c

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ConfigurationAvira GmbH Avira AntiVir MailGate 55Warning: If you turn off IPv4 support, both ActiveDirectory support and SNMP support are automaticall

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About this manualAvira GmbH Avira AntiVir MailGate 61.4 AbbreviationsThe following abbreviations are used in this manual:Abbreviation MeaningACL Acces

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ConfigurationAvira GmbH Avira AntiVir MailGate 56HeuristicsMacro YESHeuristicsLevelWin32 heuristicsThis option defines the detection level of Win32 he

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ConfigurationAvira GmbH Avira AntiVir MailGate 57files manually from this directory. To remove all rejected emails you can use the following option (6

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ConfigurationAvira GmbH Avira AntiVir MailGate 58Default for all parameters is:0A maximum (HighFillLevel) and minimum (LowFillLevel) threshold value a

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ConfigurationAvira GmbH Avira AntiVir MailGate 59PollPeriod 60QueueLifetimeStorage time for emails in the queue (not in milter mode)The maximum time a

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ConfigurationAvira GmbH Avira AntiVir MailGate 60ThrottleDelay (see the following example).It is important that no other emails are accepted while thi

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ConfigurationAvira GmbH Avira AntiVir MailGate 61BounceMessageSizeBody 0BounceMessageSizeHeaderLength of the bounce-email header (not in milter mode)D

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ConfigurationAvira GmbH Avira AntiVir MailGate 62ScanTimeoutMaximum time for email scanThis option defines the maximum time for the email scan (in sec

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ConfigurationAvira GmbH Avira AntiVir MailGate 63AddPrecedenceHeader "YES | NO | custom text"Default:AddPrecedenceHeader NOAddHeaderToNotice

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ConfigurationAvira GmbH Avira AntiVir MailGate 64Syntax:OpenMax “non-negative number”Example:OpenMax 1Default:OpenMax 05.2.1 Database supportSince ver

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ConfigurationAvira GmbH Avira AntiVir MailGate 65For 64-bit machines you should make sure that the ODBC connector is a 32-bit shared object. For detai

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Product informationAvira GmbH Avira AntiVir MailGate 62 Product informationFile transfer by email has become such a fixture of modern communications t

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ConfigurationAvira GmbH Avira AntiVir MailGate 66If you want to configure the odbc.ini path from the Avira Security Manager Center (SMC) please notice

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ConfigurationAvira GmbH Avira AntiVir MailGate 67If successful, the tool will print the following:... and something similar if errors occur (example f

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ConfigurationAvira GmbH Avira AntiVir MailGate 68The first line of the resulting list contains the column names. All other lines are the table's

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ConfigurationAvira GmbH Avira AntiVir MailGate 69the database.Column Descriptionid This column has no special meaning. It's just an auto-incremen

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ConfigurationAvira GmbH Avira AntiVir MailGate 70filename The name of the file in which the alert was found.Depends on reason:Alert - file name of th

Page 97 - 6 Operation

ConfigurationAvira GmbH Avira AntiVir MailGate 71Counter table descriptionThe rows in the counter table are written periodically. The default setting

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ConfigurationAvira GmbH Avira AntiVir MailGate 72Date notesThe date column contains the local date/time of the server Avira AntiVir MailGate is runnin

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ConfigurationAvira GmbH Avira AntiVir MailGate 73and "Alerttype+Counter.ods" in the "doc" directory. These files can be used to ad

Page 100 - 6.3 Queue manager avq

ConfigurationAvira GmbH Avira AntiVir MailGate 74OpenOffice < 3.1This section describes how to use the OpenOffice files with OpenOffice < 3.1.Ve

Page 101 - Operation

ConfigurationAvira GmbH Avira AntiVir MailGate 752. Start OpenOffice3. Ignore the warning about macro security4. Add the database manually: To

Page 102 - 6.4 Quarantine management

Product informationAvira GmbH Avira AntiVir MailGate 7A virus protection program can only provide reliable and effective protection if it is up-to-dat

Page 103

ConfigurationAvira GmbH Avira AntiVir MailGate 76Right-click into the data you'd like to refresh (one of the cells: A3,D3,G3)(Enter username

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ConfigurationAvira GmbH Avira AntiVir MailGate 77If you are using DBSupport together with exceptions for the SpamFilter ( Sp

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ConfigurationAvira GmbH Avira AntiVir MailGate 78Syntax:DBUpdateDelay "timespan"Default: DBUpdateDelay 1hDBStoreAlertsForEachRecipientDBStor

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ConfigurationAvira GmbH Avira AntiVir MailGate 79Syntax:EnableSpamCheck "YES | NO"Default:EnableSpamCheck NOSpamActionSpamActionDefines an a

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ConfigurationAvira GmbH Avira AntiVir MailGate 80• NONE disables all actions for dangerous attachments.Default:DangerousAttachmentAction TAGDangerousI

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ConfigurationAvira GmbH Avira AntiVir MailGate 81LibAsmailgateLibAsmailgateSpecifies the path to the spam filter library.Syntax:LibAsmailgate "pa

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ConfigurationAvira GmbH Avira AntiVir MailGate 82Actions have priority over spam filter settings in avmailgate.conf (with the exception of blacklists/

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ConfigurationAvira GmbH Avira AntiVir MailGate 83SpamFilterDetectGTUBESpamFilterDetectGTUBEThe GTUBE test string can be used to test the integrated sp

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ConfigurationAvira GmbH Avira AntiVir MailGate 84SpamFilterServiceMaxSessions 50SpamFilterHandleBulkADVLikeSpamSpamFilterHandleBulkADVLikeSpamYou can

Page 112 - 7 Updates

ConfigurationAvira GmbH Avira AntiVir MailGate 85introduced: avmailgate-scanner.conf. This file contains special configuration options for the new Sca

Page 113 - --product=[Product]

Product informationAvira GmbH Avira AntiVir MailGate 82.2 Modules and functionality of Avira AntiVir MailGateAvira AntiVir MailGate is an SMTP scanner

Page 114 - 8 Service

ConfigurationAvira GmbH Avira AntiVir MailGate 86ListenAddress unix:/var/run/avmailgate/scannerScannerListenAddress /var/run/avmailgate/scannerPoolSca

Page 115 - 8.2 Support

ConfigurationAvira GmbH Avira AntiVir MailGate 87The directory in which the scanner places temporary files, e.g. extracted archives or blocked files.D

Page 116 - Email support

ConfigurationAvira GmbH Avira AntiVir MailGate 88Example for /etc/avira/avmailgate.acl:# Access lists for AVIRA MailGate# These hosts and/or domains a

Page 117 - 8.3 Contact

ConfigurationAvira GmbH Avira AntiVir MailGate 89Change the directory in /usr/lib/AntiVir/mailgate/templates. This directory contains the following f

Page 118 - 9 Appendix

ConfigurationAvira GmbH Avira AntiVir MailGate 90SUBJECT: AntiVir ALERT [Your email: “SUBJECT”]**********************AntiVir ALERT*******************A

Page 119 - Appendix

ConfigurationAvira GmbH Avira AntiVir MailGate 91Creating email update reportsAll reports on Avira AntiVir MailGate updates are sent to the email addr

Page 120 - 9.3 Glossary

ConfigurationAvira GmbH Avira AntiVir MailGate 92have to provide them in the command line:intranet-srvsSpecifies a comma separated list of Avira IUM s

Page 121 - 9.4 Further information

OperationAvira GmbH Avira AntiVir MailGate 936 OperationAfter completing installation and configuration and after starting Avira AntiVir MailGate, the

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OperationAvira GmbH Avira AntiVir MailGate 94Starting Avira AntiVir MailGateEnter the following:/usr/lib/AntiVir/mailgate/avmailgate start The progr

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OperationAvira GmbH Avira AntiVir MailGate 956.2 Parameters for the SMTP and Scanner daemonThe following tables describe the possible command line par

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